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If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 14 days of purchase. You can return your product for a different product or a refund to the original payment method, excluding postage costs.
Please note the following exceptions to our return and refund policy:
We know it's hard to purchase online as you cannot touch and feel the product. Purchased a gift that’s not quite right? That's okay!
Once your return is received and inspected by us (usually within 24 - 48 hours of receiving), your refund will be processed minus original shipping charges.
Returns can be posted to:
1 Ullathorne Close
Windradyne NSW 2795
Please include a note with your name and order ID for reference.